Feedback from our patients
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EXCELLENT: The Carol Stream location is EXCELLENT in service, fittings, working with insurance & appts. Melissa Siavelis listens to me as a patient and works to get things right. My in-the-canal fitting is a difficult one (as I’ve been to other services for over 10 years). She has been great with getting the fit so it is comfortable, and I can hear better than with my previous hearing aids. Melissa and her assistant, Gianna, are accomodating and understanding. They even skip their lunch to give you an appt. during a busy schedule. They also fill out all paperwork and submit it for insurance quickly. I drive 20 miles to this location when there are services 2 – 5 miles from home. They are GREAT!!! (And they did NOT ask me to write this!)
Great personnel and willing to help and answer all my questions. They make sure my hearing aids are working best for me. I am completely satisfied with my doctor.
Dr Emily and Brittany were very helpful! I had a hearing test and I needed new hearing aids. Dr. Emily listened to my concerns and helped me select the best hearing aids. Scheduling an appointment was easy–I was seen in a week’s time.
Emily Podgorny, was amazing answered all our questions. Gave my wife Sue the best hearing aids and service. Everyone was so helpful/